FAQ

Madeleine Stamer

FAQ

•HOW DO YOU PACKAGE PRINTS, MOBILES AND OTHER PRODUCTS?

My A4 and A3 prints are carefully and lovingly mailed flat with hardy cardboard protection. All 56x76cm prints are carefully rolled in protective tubes. If you order a combination of sizes the A4 and A3 prints will be packaged together flat and all 56 x 76cm prints will be sent separately in a protective tube. All other products are packaged with heavy duty protection with added TLC.

•WHAT ARE THE POSTAGE FEE'S FOR THE BIGGER, BULKIER ITEMS?

International shipping gets pricey for large and heavy items, we can estimate shipping for you upon request prior to purchase.

We offer Australia wide FREE DELIVERY for our entire open edition print range.

How long will it take for my order to arrive?
International Orders take approx 10-21 working days.
Local & Interstate orders take approx 7–14 working days.
If delays are expected you will be sent a courtesy email with an E.T.A. Priority No.1 is to ensure you receive your treasure as promptly and safely as possible!

•WHAT IS GICLEE PRINT?

A giclee print is a high quality digital reproduction of an original art work printed with archival quality inks onto various substrates such as fine art paper. The Giclee printing process provides better colour accuracy than other means of reproduction.

•WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept Credit Card, Bank Transfer and PayPal payments.

•HOW SECURE IS YOUR STORE?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

•DO I NEED A PAYPAL ACCOUNT TO PURCHASE PRINTS FROM YOUR STORE?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. After checkout you will be transfered to PayPal where you can choose your payment method such as Bank Transfer.

•CAN I COMMISSION A CUSTOM ARTWORK OR ILLUSTRATION OR DO YOU WHOLESALE?

Wholesale enquiries: sales@greenhouse interiors.com

Commercial illustration: info@jackywinter.com