FAQ

CAN I VISIT YOUR STUDIO?
Absolutely, by appointment only.

The studio and LOOK LOOK window gallery is located in Gardenvale, Victoria.
It's a lovely combined space. Shoot me an email to arrange a time.

TELL ME ABOUT LOOK LOOK GALLERY
Look Look gallery is the nickname for our double fronted studio windows which we regularly fill with art for our local community and visitors to enjoy.
We also host pop ups so be sure to subscribe to our newsletter for upcoming events and future workshops.

WHAT IS GICLEE PRINT?
A giclee print is a high quality digital reproduction of an original art work printed with archival quality inks onto various substrates such as fine art paper. The Giclee printing process provides better colour accuracy than other means of reproduction.


DO YOU OFFER FREE SHIPPING?
We offer Australia wide FREE DELIVERY for our entire open edition and limited edition canvas print range.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Local & Interstate orders take approx 7–14 working days.
International Orders take approx 10-21 working days (please remember to email Madeleine for a postal quote).
If delays are expected you will be sent a courtesy email with an E.T.A. Priority No.1 is to ensure you receive your treasure as promptly and safely as possible!

WHAT ARE THE INTERNATIONAL POSTAGE FEE'S ?
International shipping fees tend to get pricey especially for large, long and heavy print tubes. We can estimate shipping for you upon request prior to purchase. 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept Credit Card, Bank Transfer, Apple Pay, Stripe and PayPal payments.

HOW SECURE IS YOUR STORE?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM YOUR STORE?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. After checkout you will be transfered to PayPal where you can choose your payment method such as Bank Transfer.

CAN I COMMISSION A CUSTOM ARTWORK OR CAN WE COLLABORATE?
Yes YES YES! Please get in touch.

Agent: 

[email protected]

Commercial work:

[email protected]